Important information for Ukrainian citizens
14/03/2022
Questionnaire for war refugees from Ukraine →
Maltesers coordinates voluntary assistance to Ukrainians in 12 Lithuanian cities:
- Kaišiadorys, Justina Daškevičiūtė, tel. +370 603 813 10; Girelės g. 1, Kaišiadorys
- Kaunas, Ukrainiečių integracijos centras, Marija Vyšniauskienė, tel. +370 671 887 36; Tilžės g. 33, Kaunas
- Kazlų Rūda, Ramutė Vinikienė, tel. +370 698 401 47; Atgimimo g. 8A, Kazlų Rūda
- Kelmė, Lina Šimkevičienė, tel. +370 614 864 61; Vytauto Didžiojo g. 110, Kelmė
- Kėdainiai, Aušra Vaidotienė, +370 610 080 96; Ariogalos g.4, Josvainių mstl., Kėdainių raj.
- Kupiškis, Skaistutė Paulauskienė, , +370 615 925 89; Vilniaus g. 8, Kupiškis
- Marijampolė, Ukrainiečių integracijos centras, Sigita Moskovka; Laisvės g. 18 / Butlerienės g. 20, Marijampolė
- Viekšniai (Mažeikių raj.), Emilija Plastinina, +370 687 362 69; Bažnyčios g. 15A, Viekšniai, Mažeikių raj.
- Prienai, Lina Suchorukovienė, +370 686 867 89; Laisvės aikštė 12, Prienai
- Raseiniai, Agnė Naujokaitytė, +370 620 155 85; Jaunimo g. 10, Raseiniai
- Zarasai, Laimutė Lumbienė, +370 610 19978; Bažnyčios g. 2, Zarasai
- Vilnius, Ukrainiečių integracijos centras, Tatsiana Ihnatsyeva, +370 603 811 90 Gerosios Vilties g. 10, Vilnius
HOW CAN I CONTRIBUTE?
Funds. Maltesers, Lithuanian Red Cross, Lithuanian Caritas, Maisto bankas and Gelbėkit vaikus (Save the Children) are collecting funds for Ukrainians fleeing the war in Ukraine. You can donate on the Donate.lt platform here.
Volunteering. We invite you to volunteer and help people who have come from Ukraine. You can find the volunteering form here.
HELP BY TOPIC
Ukrainian citizens with biometric passports enjoy visa-free travel (90 days stay in Lithuania and the whole Schengen area within 180 days).
To obtain a temporary residence permit in Lithuania and a national visa (for 1 year), you should contact the registration centre.
Upon arrival to the territory of Lithuania, Ukrainian citizens should apply to the registration centre (Pramonės st. 1B, Alytus). Multi-day accommodation is available at the registration centre. Once registered, people will have access to full medical care in clinics and hospitals and will be directed to accommodation.
For more detailed information, Ukrainian citizens can contact the general information line of the Migration Department at +370 707 67000, from abroad +370 5 271 7112, or by e-mail at info@migracija.gov.lt.
The NGO „Save the Children“ provides humanitarian and psychological support to children and pregnant women.
Contact: +370 5 261 0815, e-mail: informacija@savethechildren.org
For health services, contact the medical establishment of the municipality where you are registered. You can get there:
- emergency and health care services;
- medical rehabilitation for those wounded in the war in Ukraine;
- vaccination against Covid-19 (tel. 1808; if you call from a non-Lithuanian number, dial: +370 66 01 1808). More information can be found here.
Free health insurance for underage children here, tel. 1828.
Click here for a list of facilities providing free emergency dental care to war refugees.
For information on job opportunities, see here: https://www.migracija.lt/-/laikinosios-apsaugos-neturintys-u%C5%BEsienie%C4%8Diai-dirbti-lietuvoje-gal%C4%97s-tik-sulauk%C4%99-teigiamo-sprendimo-d%C4%97l-leidimo-gyventi?redirect=%2F
Information on employment relations is provided by the State Labour Inspectorate under the Ministry of Social Security and Labour. The website where relevant information is published is https://www.vdi.lt/.
If you have any questions about the terms and conditions of your contract, remuneration, health and safety or any other employment-related issues, please consult:
- Consultation line (8 5) 213 9772 (for international calls + 370 5 213 9772);
- by e-mail: info@vdi.lt;
- by private message on Facebook (State Labour Inspectorate);
- on the mobile app „Know your rights“;
- in person at the territorial offices of the institution (contacts http://www.vdi.lt/Personalas/Index).
You can register and consult the Employment Service by phone +370 661 10885, 1883 or by e-mail info@uzt.lt, as well:
+370 658 26 755 in Vilnius
+370 658 25 471 in Kaunas
+370 672 28 204 Jonava
+370 618 07 602 Alytus
+370 658 24 346 Klaipėda
+370 610 38 727 Panevėžys
+370 616 46 608 Šiauliai
+370 614 00 179 Marijampolė
More information: www.uzt.lt/ua.
As part of Malteser International’s project „Assistance to Refugees from Ukraine“, the Order of Malta’s Helpdesk is offering free distance training in recruitment. Click here: https://www.employmentcourse.com/
For information on Lithuanian language learning opportunities, click here.
BANK SERVICES
Banks operating in Lithuania are ready to open accounts and provide basic banking services to war refugees from Ukraine free of charge.
To open an account in a credit institution, a Ukrainian citizen’s passport – biometric or ordinary – will be enough for the purpose of identification. Other required documents may differ bank to bank.
TRAINS AND TROLLEYBUSES
Ukrainians can travel free of charge by train in Lithuania (for the first three months after arrival) and by public transport in Vilnius (all the time). You will have to show your identity document.
LIBRARIES
Use the services of Lithuanian libraries free of charge. Every city and town has a library. Ukrainian citizens shall be issued library cards at public libraries free of charge, provided access to computers and wireless Internet, family, youth and leisure facilities, they will be able to participate in educational activities, children’s sensory readings, visit exhibitions and other cultural events, access various board games and library collections of interactive games, music, films, books and periodicals in various languages.
BRINGING PETS TO LITHUANIA
Ukrainians whose pets are properly marked, vaccinated, have a valid animal passport, and meet all the requirements for the entry of pets into the EU will follow the usual procedure for crossing the border. Animals coming from Ukraine that are not micro-chipped or have not been vaccinated against rabies will be micro-chipped and vaccinated, and therefore subjected to simpler quarantine conditions.